A1982 — Requires business using text-based chat to offer transcription of chat to consumer.

A1982 — Requires business using text-based chat to offer transcription of chat to consumer. · Informed CitizenryAssembly Bill 1982 proposes that businesses that utilize text-based chat functions must also provide consumers with a written transcript of those chats if the service is offered to the customer. Es…Open in Informed Citizenry